Jared Harper

IT Director · Phoenix, AZ

I build the tools that keep a brokerage running.

I run technology for The Jason Mitchell Group, a large, multi-state real estate brokerage. I find the work people are doing by hand, then build the apps, automations, and reports that do it for them.

Email me LinkedIn

I work in

Selected work

Apps I've built and shipped

Everything here I designed, built, and deployed myself.

Internal tools our operations team uses to onboard agents, process leads, and hold the team accountable to results.

Featured project

Operations · Onboarding

Tech onboarding: one form sets up every new agent

Problem
Every new agent had to be set up by hand across several systems, with dozens of fields and permissions to get right each time.
Built
One form that creates the agent's GoHighLevel user with the right fields and permissions, links their records across our CRMs, and resizes and uploads their headshot. If something is missing, it emails the right operations person to finish it. Every user it creates is logged.
Result
Agent setup went from a checklist to a single form, done the same way every time, with gaps flagged automatically.
GoHighLevel APIFollow Up BossNext.jsSupabaseVercel
Tech onboarding app: New Staff User form
Lead-to-close reporting dashboard
Reporting · Dashboard

Lead-to-close reporting with agent KPIs

Problem
Partner lead data was split between two CRMs, so nobody could see where leads were stalling.
Built
A live dashboard that pulls from GoHighLevel and Follow Up Boss and tracks every lead from beginning to end: agent attached, appointment set, met, listed, under contract, and closed. It breaks the numbers down by agent, so each agent's KPIs are visible.
Result
Leadership can see exactly who is converting and who isn't, then coach, retrain, or remove agents as the numbers dictate. Appointments with no update are flagged for follow-up.
GoHighLevel APIFollow Up Boss APIAgent KPIsData visualization
Ramsey Solutions CSV lead processing app
Operations · Lead processing

Partner lead import: one CSV, three systems

Problem
A referral partner sends client lists as spreadsheets. Every lead has to land in three systems, with the right agent and the right lead source, before anyone can work it.
Built
Upload the CSV once. The app matches each lead to an editable 48-agent roster, decides the lead source, and sends it by webhook into GoHighLevel, Follow Up Boss, and RMS, our internal Referral Management System. Sends are rate limited so no lead gets dropped.
Result
One upload does the work of three separate imports, with the routing decisions already made.
CSV parsingWebhooksRate limitingGoHighLevelFollow Up BossRMS

Experience

Where I've worked

IT Director, The Jason Mitchell Group

Oct 2025 to present

  • Own IT strategy across CRM and marketing systems
  • Lead integrations across Follow Up Boss, GoHighLevel, and Keap
  • Google Workspace Super Admin: users, security, and governance
  • Design and ship internal apps for onboarding, lead processing, and reporting
  • Built AI email routing that sends agent replies to the right team automatically
  • Build reporting and dashboards for leadership

IT Coordinator, The Jason Mitchell Group

Apr 2024 to Oct 2025

  • Supported CRM platforms and improved the agent experience
  • Built Zapier workflows to streamline business processes
  • Improved data consistency across multiple systems
  • Resolved technical issues for agents and staff

Medicare Sales Agent, e-TeleQuote Insurance

Aug 2022 to Apr 2023

  • Ran client consultations and documented every interaction in CRM
  • Followed federal regulations to protect client interests
  • Handled high-volume remote client communication

Skills

GoHighLevelFollow Up BossKeapZapier Workflow automationAI email routingReporting & dashboards API integrationsWebhooksGoogle Workspace admin Data governanceAccess controlEmail deliverabilityIT operations

Certifications

ITIL 4IT service management
Linux EssentialsLinux Professional Institute (LPI)

Education

Mesa Community CollegeAssociate degree

Approach

How I work

01
Start with the problem

I sit with the people doing the work, find where time and leads slip through, and build for that.

02
Build with AI as a partner

I design the system and the logic, then use AI-assisted development to write and ship the code. One person can deliver what used to take a team.

03
Make it hard to break

Test modes, audit logs, rate limits, and alerts when data is missing. The tools have to work when I'm not in the room.

Let's talk

Open to new roles and conversations about CRM, automation, and internal tools.

Email me LinkedIn